Auto Appeals API Getting Started

Auto Appeals API

The Auto Appeals API provides a real-time payer-specific appeals packet in a PDF format when end users respond to an ERA denied claim. This API significantly reduces the time spent by providers to appeal a denied claim.

Endpoints components

The Auto Appeals API endpoints consist of the following:

TaskEndpoint
Request MethodPOST
Bearer Token/apip/auth/v2/token
API endpointautoappeals/v1/appeals/generate
Raw-X12 endpointautoappeals/v1/appeals/raw-x12
Healthcheckautoappeals/v1/appeals/healthcheck
Operation ModeReal-time, single request
ConsumesApplication/json
ProducesApplication/json

API components

API ComponentValue
Content-Type HeaderAlways defaults to application/json
Authorization HeaderPass the Bearer authorization token to authorization header
grant_type FieldAlways client_credentials

Sandbox endpoint

https://sandbox.apigw.changehealthcare.com/autoappeals/v1/appeals/generate

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BEARER TOKEN LIFESPAN

The lifespan of a Bearer token is one hour (3600 seconds) for both sandbox and production environments.

Production endpoint

https://apigw.changehealthcare.com/autoappeals/v1/appeals/generate