Attachments submissions take two forms: Solicited and Unsolicited. Worker's compensation claims are an example of an unsolicited attachment. Attachments illustrating the conditions giving rise to the claim are required in all worker's compensation claims, so they are called unsolicited attachment submissions.
Worker's Compensation Requirements
To send attachments to Worker's Compensation agencies, you must enroll beforehand. If you expect to do so when your API services are up and running, contact your Change Healthcare representative for more information about enrollment.
Solicited attachment submissions usually are sent by providers to payers that request documentation for a claim.
An attachment, in the context of healthcare electronic data interchange (EDI), is an electronic rendition of medical documentation, such as an X-ray, lab report, or questionnaire, to support a healthcare administrative transaction.
Change Healthcare supports the following formats for 275 attachments: JPG, TIF, TIFF, PDF, JPEG, and PNG.
Change Healthcare’s attachment solution includes workers’ compensation attachments and medical attachments. Any receiver who does not support electronic attachments receives the documentation via fax or mail.
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- If you only plan to use a few daily transactions, you can use our ConnectCenter for your Medical Network transaction needs.
It provides most of the features supported by an API console but only allows manual entry for all data needed for a transaction. It contains Change Healthcare’s Payer Lists, the Payer List Enrollments wizard, and other API customer resources.
- For providers sending hundreds of daily requests, we recommend using our APIs to be able to automate the submission processes and have a better fit for your business needs.
Updated 5 months ago