The Claims Responses and Reports v2 API provides a direct connection to your mailbox where payers will send their responses and reports to your claims. Use this API to access your mailbox for claim payments, claim status updates, and other communications regarding the revenue cycle from the payer.
During the offline processing of large files/reports, because the large amount of data is being chunked during this process, it might take up to five minutes for our service to complete processing the large files/reports. Please be patient and observe the status change from "413 (processing)" to "200 (success)" before retrying.
The finished/downloaded Claim files are not available permanently for retrieval. For more information, please follow the recommended file retrieval workflow, best practices, and retention rules.
Please see the API FAQs section for tips and solutions to some of the most common questions asked by customers, developer community, and internal staff about the use of the Change Healthcare API.